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When you are certain that the Windows Firewall is allowing RDP connections, also check the server specific firewall settings at your Up Cloud control panel.If you have set the default incoming rule to reject, remember to add a rule to permit traffic to the port Remoter Desktop server is listening to, 3389 by default.Virtual Box is being actively developed with frequent releases and has an ever growing list of features, supported guest operating systems and platforms it runs on.Virtual Box is a community effort backed by a dedicated company: everyone is encouraged to contribute while Oracle ensures the product always meets professional quality criteria.When you are logged in and the server seems to be working, but RDP still cannot connect, make sure a remote connection is allowed.The easiest way to get to the option is to open by searching for it on the start menu, and moving to the Remote tab.If you were able to load websites until you updated Firefox, your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more) is likely preventing Firefox from connecting to the Internet.
If your server was set to allow remote control with Network Level Authentication, make sure your own computer supports this or select to allow any connection.
You can find more information about Network Level Authentication at Microsoft’s Tech Net.
While still at the RDP settings, check the allowed users by clicking the If you were trying to connect with user credentials that do not have admin rights, add the username you wish to connect with to the list of allowed users.
You can find the server’s public IP address on your Up Cloud Control Panel under Network and Public Network.
In case the internet connection does not seem to work, check your IP configuration on Command Prompt with the following command.